Small businesses are investing in artificial intelligence (AI) software and services to keep up with the fast-developing technology.
A recent survey of U.S. small business owners finds that 60% seek to improve productivity and communications by allocating bigger budgets to new technologies like AI. Experts say that AI can pay off as an investment. The survey results mirror PYMNTS Intelligence research, which shows that AI is assisting small businesses.
Experts say AI can help with a wide range of business scenarios.
“AI can help integrate data from across spreadsheets, PDFs, and business units, unlocking insights that can improve operations and progress toward business goals,” IBM’s Head of Sustainability Software Christina Shim told PYMNTS in an interview.
“Often, businesses already have the data they need, but it remains buried across…
