Artificial intelligence, or the development of computer systems and machine learning to mimic the problem-solving and decision-making capabilities of human intelligence, impacts an array of business processes. Organizations use artificial intelligence (AI) to strengthen data analysis and decision-making, improve customer experiences, generate content, optimize IT operations, sales, marketing and cybersecurity practices and more. As AI technologies improve and evolve, new business applications emerge.
Artificial intelligence is used as a tool to support a human workforce in optimizing workflows and making business operations more efficient. These gains are made in various ways, including using AI to automate repetitive tasks, generate information based on machine learning algorithms, quickly process vast amounts of data sets and extract meaningful insights, and predict future…
