Ryanair is considering increasing a bonus paid to staff for identifying passengers’ oversized luggage, its chief executive has said.
The Irish budget airline pays staff about €1.50 (£1.30) for intercepting customers who are bringing oversized bags on to an aircraft.
The bonus is capped at about €80 for each staff member a month, the Sunday Times reported at the weekend, citing a payslip from a former employee which listed a “gate bag bonus”.
Passengers are charged a fee of up to €75 for bringing luggage that is larger than they paid for while booking their journey.
Ryanair’s chief executive, Michael O’Leary, said on Monday that more than 99.9% of passengers comply with baggage rules, with “sizers” located within the airport.
He said: “We are happy to incentivise our [staff] with a share of those excess baggage fees, which we think will decline over the coming year…