If you closed a Chime checking or savings account after Jan. 1, 2018, and didn’t get your remaining account balance within 14 days, the fintech company may owe you up to $150.
Thousands of Chime customers who closed accounts waited three months or longer to get their refund, according to the Consumer Financial Protection Bureau. The bureau issued an order that San Francisco-based Chime pay $3.25 million to the CFPB victim’s relief fund as a penalty and at least $1.3 million to impacted customers — totaling over $4.5 million for the fintech company.
“Chime’s customers had to wait weeks or months for access to their own money and were forced to use alternative funds to cover their essential expenses,” CFPB Director Rohit Chopra said in a press release.
Here’s what happened and what one of our CNET Money experts wants you to know.
