For decades, career advice followed a familiar path. People turned to professors, mentors, managers or colleagues when they needed to decide whether to change jobs, prepare for an interview, or rethink their professional future. Today, a growing part of that conversation takes place somewhere else: in a chat window.
Artificial Intelligence is beginning to play a role that goes beyond productivity. Young professionals increasingly use it to refine résumés, prepare for interviews, identify learning opportunities, and seek guidance on career decisions. This shift raises an important question for companies: What happens when employees begin looking outside the organization — and increasingly to AI — for answers about their professional future?
The numbers suggest this is already happening. According to research by Workplace Intelligence and INTOO, 47% of Generation Z would rather…